Client:
Well, we've got a bit of a problem. We don't think we want to go with any of the suggested logos.
Me:
Oh? What would you like to do then?
Client:
What do you mean? What normally happens?
Me:
I give you an invoice, you pay it, and then I recommend you go to another firm.
Client:
Hey, what?
Me:
Remember how I gave you a return brief, outlining what we were going to do?
Client:
Yes.
Me:
And you also remember how after we made our presentation last week, I asked you the following words: "Would you agree that we have met the brief and done everything we said we would do?"